At Alpine Swift, customer satisfaction is our priority. We understand that sometimes a product may not meet your expectations, and we are here to make the return process simple and convenient for you.

Eligibility for Returns
Products can be returned within 30 days of receipt, provided they are unused, unworn, and in their original packaging with all tags intact. Items showing signs of wear, damage, or alteration may not be eligible for return.

How to Initiate a Return
To begin the return process, please contact our customer support team with your order details. Our team will guide you through the steps and provide you with a return authorization if your request meets the eligibility criteria.

Refunds and Exchanges
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund or exchange. Refunds are processed to the original payment method and may take 5-7 business days to reflect in your account. Exchanges are subject to product availability.

Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. For such cases, we will provide a prepaid shipping label to cover the costs.

Non-Returnable Items
Customized or personalized items, clearance products, and gift cards are non-returnable. Please review product descriptions carefully before making your purchase.

Contact Us
If you have any questions or concerns about our return policy, feel free to reach out to our customer support team. We are committed to ensuring a smooth and hassle-free experience for every customer.

Your trust is important to us, and we aim to provide a return process that reflects our dedication to your satisfaction.